Translated guidance and accessible formats on COVID-19
Page updated: 11/08/2020
Walsall for All has sourced translated guidance and accessible formats on information related to Coronavirus (COVID-19). All links (with the exception of new shielding guidance and Test and Trace posters) are externally sourced and highlighted in blue.
On this page, you will find links and resources to:
Test and Trace
Face coverings
GOV.UK guidance (including places of worship, Domestic Abuse, households with possible coronavirus infection, shielding and bereavement)
Symptoms
Stay Alert
Accessing local health services
Other translated guidance on COVID-19
Guidance and resources may change at any time. For the latest information on Coronavirus, please go to https://www.gov.uk/coronavirus
Stay Alert to Stay Safe
Public Health England have created posters in different languages on the below themes.
Handwashing
Limiting contact
Safe distance
Self-isolate
Work from home
Shop Face Coverings
Source: https://coronavirusresources.phe.gov.uk/stay-alert-to-stay-safe-/resources/Translations-Posters/
Test and Trace
Walsall for All has worked with Public Health at Walsall Council to develop translated information on Test and Trace.
These two posters are downloadable and printable in PDF format. Please allow extra time to download the translations due to its file size.
Arabic | Bengali | Chinese | English | Hindi | Italian | Kurdish | Pashto | Polish | Punjabi | Romanian | Somali | Urdu
Example of the two posters in English.
Face coverings
Please see below links to advice and guidance on face coverings (or face masks). You must wear a face-covering at all times on public transport, when attending a hospital as a visitor or outpatient, in shops and supermarkets and many indoor settings, such as museums, galleries and cinemas. Some are exempt from wearing a face-covering - click here for more.
A variety of translations on face coverings are available, including an Easy Read Guide by Mencap.
Big Leaf Foundation - COVID-19 illustrated advice
Illustrated guidance is available on how to wear a fabric face mask safely, adapted from WHO guidelines. Available in: English, Albanian, Arabic, Kurmanji, Pashto, Sorani, Tigrinya and Vietnamese. Click here for more.
Birmingham Health Partners - How to Safely Wear a Face Mask
Advice on wearing face masks safely. Available in over 15 languages.
Birmingham Public Health - Advice on Face Coverings
Translated advice on where you must wear a face-covering (such as pubic transport), who is exempt from wearing a face covering and how to wear one.
Mencap - Easy Read Guide on Face Coverings
A BSL signed video on face coverings is available on Facebook by clicking here.
Government guidance
The following resources below have been published by the UK Government.
COVID-19: guidance for managing a funeral during the coronavirus pandemic
Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu
Source: GOV.UK
COVID-19: guidance for the public on mental health and wellbeing
Advice and information on how to look after your mental health and wellbeing during the coronavirus (COVID-19) outbreak.
Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu
Click here for an Easy Read version
Source: GOV.UK
COVID-19: guidance on supporting children and young people’s mental health and wellbeing
Advice for parents and carers on looking after the mental health and wellbeing of children or young people during the coronavirus (COVID-19) outbreak.
Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu
Source: GOV.UK
COVID-19: guidance for the safe use of places of worship during the pandemic
This guidance is designed to enable the safe reopening of places of worship for a broader range of activities.
Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Romanian | Somali | Urdu
Source: GOV.UK
Domestic abuse: get help during the coronavirus (COVID-19) outbreak
Guidance about how to get help if you or someone you know is a victim of domestic abuse. Available in the following languages below.
Arabic | Bengali | Farsi | French | Gujarati | Hindi | Italian | Mandarin Chinese | Polish | Punjabi | Romanian | Spanish | Somali | Tamil | Urdu
Source: GOV.UK
COVID-19: guidance for households with possible coronavirus infection
Stay at home guidance for households with possible coronavirus (COVID-19) infection. There are two separate guidances and each one is available in various languages.
For households with possible or confirmed coronavirus (COVID-19) infection.
Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu
Click here for an Easy Read version.
For households with grandparents, parents and children living together where someone is at increased risk or has possible or confirmed coronavirus (COVID-19) infection.
Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu
Source: GOV.UK
Guidance for contacts of people with confirmed coronavirus (COVID-19) infection who do not live with the person
This guidance is for people who have been notified by NHS Test and Trace that they are a contact of a person who has had a positive test result for coronavirus (COVID-19).
Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu
Important changes to shielding guidance from July 6
From 6 July 2020 advice and guidance to people who are shielding changed.
The Department of Health & Social Care and the Ministry of Housing, Communities & Local Government have issued guidance in a number of different languages and formats. These can be downloaded below in PDF format.
Arabic | Bengali | Bulgarian | Chinese (Simplified) | Chinese (Traditional) | English | English (Easy Read) | English (Large Print) | French | Gujarati | Polish | Portuguese | Punjabi | Urdu
The shielding advice is also available in British Sign Language.
Detailed shielding guidance is available here and in the following languages below, sourced from GOV.UK.
Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English (Easy Read) | French | Gujarati | Polish | Portuguese | Punjabi | Urdu
Support for the bereaved
Information on what to do when someone dies during the COVID-19 pandemic.
Click below to access your preferred language.
English | Arabic | Bengali | Chinese | Chinese (Traditional) | Farsi | French | German | Gujarati | Italian | Lithuanian | Polish | Portuguese | Punjabi | Romanian | Scottish Gaelic | Tagalog | Tamil | Turkish | Urdu | Welsh
Source: https://www.gov.uk/government/publications/support-for-the-bereaved
NHS Test and Trace (alternative formats)
British Sign Language Video
Test and Trace - Easy Read posters
2020.06.08_EasyRead_GetTested_WebAccessi
Download 08_EASYREAD_GETTESTED_WEBACCESSI • 330KB2020.06.08_EasyRead_SymptomsGetTested_We
Download 08_EASYREAD_SYMPTOMSGETTESTED_WE • 412KB2020.06.08_EasyRead_AlertedIsolate_WebAc
Download 08_EASYREAD_ALERTEDISOLATE_WEBAC • 280KBTest and Trace - Large Print posters
2020.06.08_LargePrint_GetTested_WebAcces
Download 08_LARGEPRINT_GETTESTED_WEBACCES • 236KB2020.06.08_LargePrint_SymptomsGetTested_
Download 08_LARGEPRINT_SYMPTOMSGETTESTED_ • 233KB2020.06.08_LargePrint_AlertedIsolate_Web
Download 08_LARGEPRINT_ALERTEDISOLATE_WEB • 236KBAudio version of Test and Trace - click here
Source: https://coronavirusresources.phe.gov.uk/Test-and-Trace/resources/alternativeresources/
Stay Alert - Advice from the UK government (alternative formats)
British Sign Language video
Stay Alert - Easy Read and Large Print Posters (click the files to download)
Stay Alert Poster Easy Read 27.05.2020.p
Download P • 324KBStay Alert Poster Large Print.pdf
Download PDF • 165KBAudio version of the Stay Home advert - click here
Source: https://coronavirusresources.phe.gov.uk/Symptoms/resources/alternative-resources-symptoms/
Symptoms (alternative formats)
British Sign Language video
Symptoms - Easy Read and Large Print Posters (click the files to download)
Symptoms Easy Read Poster 27.05.2020
Download 2020 • 360KBSymptoms Large Print Poster V1 27.05.202
Download 202 • 154KBSymptoms Large Print Poster V2.pdf
Download PDF • 154KBAudio version of the Symptoms advert - click here
Source: https://coronavirusresources.phe.gov.uk/Symptoms/resources/alternative-resources-symptoms/
Other easy read guides (from GOV.UK)
Coronavirus: How to help safely
Click here for the full guide in English
COVID-19: guidance for the public on mental health and wellbeing
Click here for the full guide in English
Accessing local health services
Walsall CCG have released a series of videos providing translated guidance to accessing local health services during the current COVID-19 crisis.
English | Polish | Kurdish | Arabic | Romanian | Urdu | Hindi
Doctors of the World - NHS Guidance
Doctors of the World UK are really pleased to be able to share updated Coronavirus (COVID-19) advice for patients in over 60 languages, which were produced in partnership with the British Red Cross, Migrant Help and Clear Voice. The guidance is based on the government’s updated advice and health information. There is also video and audio guidance available in different languages.
Website: www.doctorsoftheworld.org.uk/coronavirus-information
SignHealth
SignHealth is committed to making sure coronavirus information is available in British Sign Language. They post updates on a daily basis, including government announcements. They also have a variety of BSL translated resources on COVID-19.
Click the link to access the website: https://signhealth.org.uk/resources/coronavirus/
Other translated information
Refugee and Migrant Centre - Keeping safe when you are out
Simple guidance on what you should do when you are out to keep safe in various languages.
https://rmcentre.org.uk/keeping-safe-when-you-are-out/
COVID-19 Scam and Fraud Information by K International
Information and advice on how to protect yourself from scams and fraud, including scams to look out for. Click the link for more information.
https://k-international.com/free-translation-scams/
Women's Aid - COVID-19 information
Safety and support information for survivors and family, friends and community members, available in different languages.
https://www.womensaid.org.uk/covid-19-coronavirus-safety-and-support-resources/
COVID-19 Parenting
Advice and tip sheets for parents and families, available in different languages.
https://www.covid19parenting.com/
Further information and contact details
Word 360
If you or someone you know requires information, support or guidance in an alternative format, or for any interpreting, translation, transcription or has British Sign Language (BSL) requirements, please contact Word360 by emailing getintouch@word360.co.uk or calling 0121 554 1981 and quoting ‘Walsall Council’ when making your request.
Deaf Support and Care Services
Deaf Support and Care Services Limited (DSCS) is a unique company that provides services to individuals who are Deaf or have a sensory loss. These can be accessed by any individual who is Deaf, hard of hearing/partially hearing, or Deafblind.
If you require any support, please call/video call or text 07391 285 489 and ask for Vicky, call 0121 609 7060, or e-mail info@dscs-ltd.com. Please quote ‘Walsall Council’ when making your request.
Walsall Society for the Blind
Walsall Society for the Blind is available to provide expert support, advice and information to those affected by sight loss. Please contact the Centre on 01922 627683 or hawleyhouse@wsftb.co.uk
NHS 111
As well as accessing NHS 111 by phone or online, if you have difficulties communicating or hearing, you can call 18001 111 on a textphone or use the NHS 111 BSL interpreter service via nhs.uk/111
Who do I contact for any other enquiries?
For any other enquiry regarding information in accessible formats, please contact equality@walsall.gov.uk (this email address is monitored during office hours only).