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Translated guidance and accessible formats on COVID-19

Page updated: 18/01/2021

A new national lockdown is in place. You must stay at home. Coronavirus cases are rising rapidly across the country. Find out what you can and cannot do by going to gov.uk/coronavirus.


We will update this page accordingly when resources become available.


Walsall for All has sourced translated guidance and accessible formats on information related to Coronavirus (COVID-19). All links are externally sourced and highlighted in blue.


On this page, you will find links and resources to:

To quick-access the information you need, you can now click on the above subjects.


Guidance and resources may change at any time. For the latest information on Coronavirus, please go to https://www.gov.uk/coronavirus

COVID-19 Vaccination


Translated and accessible information is available on the following subjects below. More languages will be added onto the below respective pages in due course.


Guide for older adults

Why you are being asked to wait

Guide for healthcare workers

Guide for social care staff

What to expect after vaccination


BSL videos

Easy read version of COVID-19 Vaccination guide

England Lockdown Stay At Home


Accessible formats


30-second radio advertisement translations


Bengali

Chinese

Hindi

Punjabi

Polish

Somali

Urdu


BSL version of Stay At Home guidance



Audio version of the Stay At Home guidance



Large Text Versions of Stay At Home guidance


2021.01
.11_stay-home_LargePrint_PosterGr
Download 11_STAY-HOME_LARGEPRINT_POSTERGR • 141KB
2021.01
.11_stay-home_LargePrint_PosterGr
Download 11_STAY-HOME_LARGEPRINT_POSTERGR • 182KB

Hands, Face, Space


Translated posters

Translations are available in:

  • Arabic

  • Bengali

  • Chinese

  • French

  • Gujarati

  • Polish

  • Portuguese

  • Punjabi India

  • Punjabi Pakistan

  • Polish

  • Slovak

  • Somali

  • Urdu

Source: https://coronavirusresources.phe.gov.uk/Hands-Face-Space-/resources/Translations/


Accessible formats


BSL versions of Hands, Face, Space

Source: https://coronavirusresources.phe.gov.uk/Hands-Face-Space-/resources/alternative-resources/

NHS Test and Trace App

NHS has created resources in different languages explaining how the NHS COVID-19 app works.


Click the links below to view translated information:


Arabic website

Bengali website

Chinese website

Gujarati website

Polish website

Punjabi website

Romanian website

Somali website

Turkish website

Urdu website

Welsh website


Video explainers:

Arabic | Bengali | Chinese | Gujarati | Polish | Punjabi | Romanian | Turkish | Urdu | Welsh


Further translated resources are available here: https://covid19.nhs.uk/information-and-resources-translated.html


For resources in English: https://covid19.nhs.uk/information-and-resources.html



Accessible formats

Large Text versions

Large text English - 101 Explainer video
.
Download • 92KB
Large text English - QR Explainer video
Download • 69KB


Easy Read versions

Easy read of the Introducing the NHS COV
.
Download • 660KB
Easy read of the QR video script
.pdf
Download PDF • 649KB
NHS Test And Trace App Privacy Notice Ea
.
Download • 920KB

Large Text (Welsh)

Large text Welsh- 101 Explainer video
.pd
Download PD • 88KB

Stay Alert to Stay Safe


Handwashing

English

Bengali

Hindi

Indian-Punjabi

Pakistan-Punjabi

Polish

Slovak

Somali

Urdu



Limiting contact

English

Bengali

Hindi

Indian-Punjabi

Pakistan-Punjabi

Polish

Slovak

Somali

Urdu



Safe distance

English

Bengali

Hindi

Indian-Punjabi

Pakistan-Punjabi

Polish

Slovak

Somali

Urdu



Work from home

English

Bengali

Hindi

Indian-Punjabi

Pakistan-Punjabi

Polish

Slovak

Somali

Urdu



Shop Face Coverings

Arabic

Bengali

Chinese

Gujarati

Hindi

Indian-Punjabi

Pakistan-Punjabi

Polish

Slovak

Somali

Urdu


Source: https://coronavirusresources.phe.gov.uk/stay-alert-to-stay-safe-/resources/Translations-Posters/

Face coverings

Please see below links to advice and guidance on face coverings (or face masks). You must wear a face-covering at all times on public transport, when attending a hospital as a visitor or outpatient, in shops and supermarkets and many indoor settings, such as museums, galleries and cinemas. Some are exempt from wearing a face-covering - click here for more.


Translations on face coverings are available, including an Easy Read Guide by Mencap.

Birmingham Public Health - Advice on Face Coverings

Translated advice on where you must wear a face-covering (such as pubic transport), who is exempt from wearing a face covering and how to wear one.

Click here for more


Mencap - Easy Read Guide on Face Coverings

Click here to access the PDF


A BSL signed video on face-covering exemptions is available on Facebook by clicking here.

Government guidance


The following resources below have been published by the UK Government.


COVID-19: guidance on shielding and protecting people defined on medical grounds as extremely vulnerable


Information for shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19.


https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

Domestic abuse: get help during the coronavirus (COVID-19) outbreak


Guidance about how to get help if you or someone you know is a victim of domestic abuse. Available in the following languages below.


Arabic | Bengali | Farsi | French | Gujarati | Hindi | Italian | Mandarin Chinese | Polish | Punjabi | Romanian | Spanish | Somali | Tamil | Urdu


Source: GOV.UK

COVID-19: guidance for households with possible coronavirus infection


Stay at home guidance for households with possible coronavirus (COVID-19) infection. Translations and alternative formats are currently being updated.


Source: GOV.UK

COVID-19: guidance for the public on mental health and wellbeing


Translated versions have been temporarily removed while being updated by the government. However, an Easy Read version is available.


Click here for an Easy Read version


Source: GOV.UK

Guidance for contacts of people with confirmed coronavirus (COVID-19) infection who do not live with the person


This guidance is for people who have been notified by NHS Test and Trace that they are a contact of a person who has had a positive test result for coronavirus (COVID-19).


Translated versions have been temporarily removed while being updated by the government.


Source: GOV.UK

Support for the bereaved


Information on what to do when someone dies during the COVID-19 pandemic.

Click below to access your preferred language.


English | Arabic | Bengali | Chinese | Chinese (Traditional) | Farsi | French | German | Gujarati | Italian | Lithuanian | Polish | Portuguese | Punjabi | Romanian | Scottish Gaelic | Tagalog | Tamil | Turkish | Urdu | Welsh


Source: https://www.gov.uk/government/publications/support-for-the-bereaved

Test and Trace


Walsall for All has worked with Public Health at Walsall Council to develop translated information posters on Test and Trace.


These posters are downloadable and printable in PDF format. Please allow extra time to download the translations due to its file size.


Arabic | Bengali | Chinese | English | Hindi | Italian | Kurdish | Pashto | Polish | Punjabi | Romanian | Somali | Urdu


Example of the poster in English.


Test and Trace (alternative formats)


British Sign Language Video

Test and Trace - Easy Read posters

2020.06
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Download 08_EASYREAD_GETTESTED_WEBACCESSI • 330KB


2020.06
.08_EasyRead_SymptomsGetTested_We
Download 08_EASYREAD_SYMPTOMSGETTESTED_WE • 412KB


2020.06
.08_EasyRead_AlertedIsolate_WebAc
Download 08_EASYREAD_ALERTEDISOLATE_WEBAC • 280KB






Test and Trace - Large Print posters

2020.06
.08_LargePrint_GetTested_WebAcces
Download 08_LARGEPRINT_GETTESTED_WEBACCES • 236KB


2020.06
.08_LargePrint_SymptomsGetTested_
Download 08_LARGEPRINT_SYMPTOMSGETTESTED_ • 233KB


2020.06
.08_LargePrint_AlertedIsolate_Web
Download 08_LARGEPRINT_ALERTEDISOLATE_WEB • 236KB






Audio version of Test and Trace - click here


Source: https://coronavirusresources.phe.gov.uk/Test-and-Trace/resources/alternativeresources/

Symptoms and Self Isolation


Translations in Arabic, Bengali, Chinese Simplified, Gujarati, Hindi, Polish, Punjabi (India), Punjabi (Pakistan), Slovak, Somali and Urdu.


British Sign Language video

Symptoms - Easy Read and Large Print Posters (click the files to download)

Symptoms Easy Read Poster 27.05
.2020
Download 2020 • 360KB


Symptoms Large Print Poster V1 27.05
.202
Download 202 • 154KB


Symptoms Large Print Poster V2
.pdf
Download PDF • 154KB






Audio version of the Symptoms advert - click here


Source: https://coronavirusresources.phe.gov.uk/Symptoms/resources/alternative-resources-symptoms/

Coping strategies for anxious times


Black Country Healthcare NHS Foundation Trust has produced a leaflet of wellbeing tips which can be downloaded below in English and translated versions.


English Coping Strategies for anxious ti
.
Download • 755KB

Translated versions in alphabetical order

Albanian Coping Strategies for anxious t
.
Download • 591KB
Arabic Coping Strategies for anxious tim
.
Download • 767KB
Bengali Coping Strategies for anxious ti
.
Download • 1.08MB
Farsi Coping Strategies for anxious time
.
Download • 709KB
French Coping Strategies for anxious tim
.
Download • 671KB
Mandarin Coping Strategies for anxious t
.
Download • 1.02MB
Pashto Coping Strategies for anxious tim
.
Download • 721KB
Romanian Coping Strategies for anxious t
.
Download • 732KB
Somali Coping Strategies for anxious tim
.
Download • 552KB
Sorani Coping Strategies for anxious tim
.
Download • 845KB
Tigrinya Coping Strategies for anxious t
.
Download • 599KB
Turkish Coping Strategies for anxious ti
.
Download • 1.11MB


Other easy read guides (from GOV.UK)


Coronavirus: How to help safely

Click here for the full guide in English

Easy-read guide


COVID-19: guidance for the public on mental health and wellbeing

Click here for the full guide in English

Easy-read guide

Accessing local health services

Walsall CCG have released a series of videos providing translated guidance to accessing local health services during the current COVID-19 crisis.


English | Polish | Kurdish | Arabic | Romanian | Urdu | Hindi

Doctors of the World - NHS Guidance

Doctors of the World UK are really pleased to be able to share updated Coronavirus (COVID-19) advice for patients in over 60 languages, which were produced in partnership with the British Red Cross, Migrant Help and Clear Voice. The guidance is based on the government’s updated advice and health information. There is also video and audio guidance available in different languages.


Website: www.doctorsoftheworld.org.uk/coronavirus-information

SignHealth

SignHealth is committed to making sure coronavirus information is available in British Sign Language. They post updates on a daily basis, including government announcements. They also have a variety of BSL translated resources on COVID-19.

Click the link to access the website: https://signhealth.org.uk/resources/coronavirus/

Other translated information


Big Leaf Foundation - COVID-19 illustrated advice

Click here for more


Refugee and Migrant Centre - Keeping safe when you are out

Simple guidance on what you should do when you are out to keep safe in various languages.

https://rmcentre.org.uk/keeping-safe-when-you-are-out/


COVID-19 Scam and Fraud Information by K International

Information and advice on how to protect yourself from scams and fraud, including scams to look out for. Click the link for more information.

https://k-international.com/free-translation-scams/


Women's Aid - COVID-19 information

Safety and support information for survivors and family, friends and community members, available in different languages.

https://www.womensaid.org.uk/covid-19-coronavirus-safety-and-support-resources/


COVID-19 Parenting

Advice and tip sheets for parents and families, available in different languages.

https://www.covid19parenting.com/

Further information and contact details


Word 360

If you or someone you know requires information, support or guidance in an alternative format, or for any interpreting, translation, transcription or has British Sign Language (BSL) requirements, please contact Word360 by emailing getintouch@word360.co.uk or calling 0121 554 1981 and quoting ‘Walsall Council’ when making your request.


Deaf Support and Care Services

Deaf Support and Care Services Limited (DSCS) is a unique company that provides services to individuals who are Deaf or have a sensory loss. These can be accessed by any individual who is Deaf, hard of hearing/partially hearing, or Deafblind.

If you require any support, please call/video call or text 07391 285 489 and ask for Vicky, call 0121 609 7060, or e-mail info@dscs-ltd.com. Please quote ‘Walsall Council’ when making your request.


Walsall Society for the Blind

Walsall Society for the Blind is available to provide expert support, advice and information to those affected by sight loss. Please contact the Centre on 01922 627683 or hawleyhouse@wsftb.co.uk


NHS 111

As well as accessing NHS 111 by phone or online, if you have difficulties communicating or hearing, you can call 18001 111 on a textphone or use the NHS 111 BSL interpreter service via nhs.uk/111


Who do I contact for any other enquiries?

For any other enquiry regarding information in accessible formats, please contact equality@walsall.gov.uk (this email address is monitored during office hours only).

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