COVID-19 information in community languages and alternative formats
Page updated: 17/05/2021
Walsall for All has sourced COVID-19 information in community languages and alternative formats. All links are externally sourced and highlighted in blue.
Click below to quick-access resources in the following topics:
Symptom-free (lateral flow) testing (includes information for parents and how to self-test)
Guidance and resources may change at any time. For the latest information on Coronavirus, please go to https://www.gov.uk/coronavirus
Symptom-free (lateral flow) testing
Information posters in different languages
BSL video explainer
Parent information on testing
Information for parents and carers on COVID-19 symptom-free (rapid) testing.
BSL video explainer
Step-by-step guide for self-testing (for lateral flow test)
Step-by-step guide for COVID-19 self-testing if you are symptom-free.
The government has published the ‘COVID-19 Response - Spring 2021’, setting out the roadmap out of the current lockdown for England.
COVID-19 Infographics - roadmap graphics
COVID-19 Infographics have created their 'Roadmap out of Lockdown' graphics which describes the steps being taken to ease lockdown.
BSL Version (step three of the roadmap)
Hands, Face, Space, Fresh Air
BSL video of TV advertisment
Translated and accessible information is available on the following subjects below via the GOV.UK website:
Vaccine information in community languages
NHS England and NHS Improvement London have published a series of videos, featuring NHS doctors, nurses and other frontline staff, in community languages explaining how the vaccine is given, and providing clear evidence that the vaccines work and are safe.
What to do after the vaccine
Videos in community languages by NHS England and NHS Improvement on why everyone should continue to follow COVID-19 rules even after having the vaccine.
Information about the COVID-19 vaccine: For people with a learning disability and autistic people
Guide for older adults
More videos in BSL on the vaccination can be found here.
Vaccine Fraud - Information in BSL by Zebra Access - click here for more.
NHS COVID-19 App
NHS resources in different languages explaining how the NHS COVID-19 app works.
Click the links below to view translated information:
Further translated resources are available here: https://covid19.nhs.uk/information-and-resources-translated.html
BBC Asian Network video explanation of the test-and-trace system in five languages, Gujarati, Punjabi, Sylheti, Tamil and Urdu: NHS Test and Trace explained in South Asian languages - BBC News
For resources in English: https://covid19.nhs.uk/information-and-resources.html
Large Text versions
Easy Read versions
Large Text (Welsh)
Please see the below links for advice and guidance on face coverings (or face masks). You must wear face-covering at all times on public transport, when attending a hospital as a visitor or outpatient, in shops and supermarkets and many indoor settings, such as museums, galleries and cinemas. Some are exempt from wearing a face-covering - click here for more.
Birmingham Public Health - Advice on Face Coverings
Translated advice on where you must wear a face-covering (such as pubic transport), who is exempt from wearing a face covering and how to wear one.
Mencap - Easy Read Guide on Face Coverings
A BSL signed video on face-covering exemptions is available on Facebook by clicking here.
The following resources below have been published by the UK Government.
COVID-19: guidance on shielding and protecting people defined on medical grounds as extremely vulnerable
Information for shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19.
Domestic abuse: get help during the coronavirus (COVID-19) outbreak
Guidance about how to get help if you or someone you know is a victim of domestic abuse. Available in the following languages below.
How to stop the spread of coronavirus (COVID-19)
Advice for everyone to help stop the spread of coronavirus (COVID-19).
COVID-19: guidance for households with possible coronavirus infection
Stay at home guidance for households with possible coronavirus (COVID-19) infection.
COVID-19: guidance for the public on mental health and wellbeing
Advice and information on how to look after your mental health and wellbeing during the coronavirus (COVID-19) outbreak.
Guidance for contacts of people with confirmed coronavirus (COVID-19) infection who do not live with the person
This guidance is for people who have been notified by NHS Test and Trace that they are a contact of a person who has had a positive test result for coronavirus (COVID-19).
Support for the bereaved
Information on what to do when someone dies during the COVID-19 pandemic.
Click below to access your preferred language.
English | Arabic | Bengali | Chinese | Chinese (Traditional) | Farsi | French | German | Gujarati | Italian | Lithuanian | Polish | Portuguese | Punjabi | Romanian | Scottish Gaelic | Tagalog | Tamil | Turkish | Urdu | Welsh
Test and Trace
Walsall for All worked with Public Health at Walsall Council to develop translated information posters on Test and Trace.
These posters are downloadable and printable in PDF format. Please allow extra time to download the translations due to its file size.
Example of the poster in English.
Test and Trace (alternative formats)
British Sign Language Video
Test and Trace - Easy Read posters
Test and Trace - Large Print posters
Audio version of Test and Trace - click here
Symptoms and Self Isolation
Translations in Arabic, Bengali, Chinese Simplified, Gujarati, Hindi, Polish, Punjabi (India), Punjabi (Pakistan), Slovak, Somali and Urdu.
British Sign Language video
Symptoms - Easy Read and Large Print Posters (click the files to download)
Audio version of the Symptoms advert - click here
Information on how to self-test if you have symptoms
Two-page guide on how to test yourself if you visit a testing centre or at home.
Arabic | Bengali | Czech | Farsi | French | Gujarati | Hindi | Japanese | Kurdish | Lithuanian | Mandarin Chinese | Pashto | Polish | Portuguese | Punjabi | Romanian | Russian | Slovak | Somali | Spanish | Tamil | Turkish | Urdu | Welsh
Easy read version on how to do the home test.
Video guide in English
Coping strategies for anxious times
Black Country Healthcare NHS Foundation Trust has produced a leaflet of wellbeing tips which can be downloaded below in English and translated versions.
Translated versions in alphabetical order
Accessing local health services
Walsall CCG have released a series of videos providing translated guidance to accessing local health services during the current COVID-19 crisis.
Doctors of the World
Doctors of the World UK are really pleased to be able to share updated Coronavirus (COVID-19) advice for patients in over 60 languages, produced in partnership with the British Red Cross, Migrant Help and Clear Voice. The guidance is based on the government’s updated advice and health information. There is also video and audio guidance available in different languages.
SignHealth is committed to making sure coronavirus information is available in British Sign Language. They post updates on a daily basis, including government announcements. They also have a variety of BSL translated resources on COVID-19.
Other translated information
Refugee and Migrant Centre - Keeping safe when you are out
Simple guidance on what you should do when you are out to keep safe in various languages.
COVID-19 Scam and Fraud Information by K International
Information and advice on how to protect yourself from scams and fraud, including scams to look out for. Click the link for more information.
Women's Aid - COVID-19 information
Safety and support information for survivors and family, friends and community members, available in different languages.
Advice and tip sheets for parents and families, available in different languages.
Easy read guides on various topics related to COVID-19
Further information and contact details
If you or someone you know requires information, support or guidance in an alternative format, or for any interpreting, translation, transcription or has British Sign Language (BSL) requirements, please contact Word360 by emailing firstname.lastname@example.org or calling 0121 554 1981 and quoting ‘Walsall Council’ when making your request.
Deaf Support and Care Services
Deaf Support and Care Services Limited (DSCS) is a unique company that provides services to individuals who are Deaf or have a sensory loss. These can be accessed by any individual who is Deaf, hard of hearing/partially hearing, or Deafblind.
If you require any support, please call/video call or text 07391 285 489 and ask for Vicky, call 0121 609 7060, or e-mail email@example.com. Please quote ‘Walsall Council’ when making your request.
Walsall Society for the Blind
Walsall Society for the Blind is available to provide expert support, advice and information to those affected by sight loss. Please contact the Centre on 01922 627683 or firstname.lastname@example.org
As well as accessing NHS 111 by phone or online, if you have difficulties communicating or hearing, you can call 18001 111 on a textphone or use the NHS 111 BSL interpreter service via nhs.uk/111
Who do I contact for any other enquiries?
For any other enquiry regarding information in accessible formats, please contact email@example.com (this email address is monitored during office hours only).