Translated guidance and accessible formats on COVID-19
Page updated: 18/01/2021
A new national lockdown is in place. You must stay at home. Coronavirus cases are rising rapidly across the country. Find out what you can and cannot do by going to gov.uk/coronavirus.
We will update this page accordingly when resources become available.
Walsall for All has sourced translated guidance and accessible formats on information related to Coronavirus (COVID-19). All links are externally sourced and highlighted in blue.
On this page, you will find links and resources to:
To quick-access the information you need, you can now click on the above subjects.
Guidance and resources may change at any time. For the latest information on Coronavirus, please go to https://www.gov.uk/coronavirus
Translated and accessible information is available on the following subjects below. More languages will be added onto the below respective pages in due course.
England Lockdown Stay At Home
30-second radio advertisement translations
BSL version of Stay At Home guidance
Large Text Versions of Stay At Home guidance
Hands, Face, Space
Translations are available in:
BSL versions of Hands, Face, Space
NHS Test and Trace App
NHS has created resources in different languages explaining how the NHS COVID-19 app works.
Click the links below to view translated information:
Further translated resources are available here: https://covid19.nhs.uk/information-and-resources-translated.html
For resources in English: https://covid19.nhs.uk/information-and-resources.html
Large Text versions
Easy Read versions
Large Text (Welsh)
Stay Alert to Stay Safe
Work from home
Shop Face Coverings
Please see below links to advice and guidance on face coverings (or face masks). You must wear a face-covering at all times on public transport, when attending a hospital as a visitor or outpatient, in shops and supermarkets and many indoor settings, such as museums, galleries and cinemas. Some are exempt from wearing a face-covering - click here for more.
Birmingham Public Health - Advice on Face Coverings
Translated advice on where you must wear a face-covering (such as pubic transport), who is exempt from wearing a face covering and how to wear one.
Mencap - Easy Read Guide on Face Coverings
A BSL signed video on face-covering exemptions is available on Facebook by clicking here.
The following resources below have been published by the UK Government.
COVID-19: guidance on shielding and protecting people defined on medical grounds as extremely vulnerable
Information for shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19.
Domestic abuse: get help during the coronavirus (COVID-19) outbreak
Guidance about how to get help if you or someone you know is a victim of domestic abuse. Available in the following languages below.
COVID-19: guidance for households with possible coronavirus infection
Stay at home guidance for households with possible coronavirus (COVID-19) infection. Translations and alternative formats are currently being updated.
COVID-19: guidance for the public on mental health and wellbeing
Translated versions have been temporarily removed while being updated by the government. However, an Easy Read version is available.
Click here for an Easy Read version
Guidance for contacts of people with confirmed coronavirus (COVID-19) infection who do not live with the person
This guidance is for people who have been notified by NHS Test and Trace that they are a contact of a person who has had a positive test result for coronavirus (COVID-19).
Translated versions have been temporarily removed while being updated by the government.
Support for the bereaved
Information on what to do when someone dies during the COVID-19 pandemic.
Click below to access your preferred language.
English | Arabic | Bengali | Chinese | Chinese (Traditional) | Farsi | French | German | Gujarati | Italian | Lithuanian | Polish | Portuguese | Punjabi | Romanian | Scottish Gaelic | Tagalog | Tamil | Turkish | Urdu | Welsh
Test and Trace
Walsall for All has worked with Public Health at Walsall Council to develop translated information posters on Test and Trace.
These posters are downloadable and printable in PDF format. Please allow extra time to download the translations due to its file size.
Example of the poster in English.
Test and Trace (alternative formats)
British Sign Language Video
Test and Trace - Easy Read posters
Test and Trace - Large Print posters
Audio version of Test and Trace - click here
Symptoms and Self Isolation
Translations in Arabic, Bengali, Chinese Simplified, Gujarati, Hindi, Polish, Punjabi (India), Punjabi (Pakistan), Slovak, Somali and Urdu.
British Sign Language video
Symptoms - Easy Read and Large Print Posters (click the files to download)
Audio version of the Symptoms advert - click here
Coping strategies for anxious times
Black Country Healthcare NHS Foundation Trust has produced a leaflet of wellbeing tips which can be downloaded below in English and translated versions.
Translated versions in alphabetical order
Other easy read guides (from GOV.UK)
Coronavirus: How to help safely
COVID-19: guidance for the public on mental health and wellbeing
Accessing local health services
Walsall CCG have released a series of videos providing translated guidance to accessing local health services during the current COVID-19 crisis.
Doctors of the World - NHS Guidance
Doctors of the World UK are really pleased to be able to share updated Coronavirus (COVID-19) advice for patients in over 60 languages, which were produced in partnership with the British Red Cross, Migrant Help and Clear Voice. The guidance is based on the government’s updated advice and health information. There is also video and audio guidance available in different languages.
SignHealth is committed to making sure coronavirus information is available in British Sign Language. They post updates on a daily basis, including government announcements. They also have a variety of BSL translated resources on COVID-19.
Click the link to access the website: https://signhealth.org.uk/resources/coronavirus/
Other translated information
Big Leaf Foundation - COVID-19 illustrated advice
Refugee and Migrant Centre - Keeping safe when you are out
Simple guidance on what you should do when you are out to keep safe in various languages.
COVID-19 Scam and Fraud Information by K International
Information and advice on how to protect yourself from scams and fraud, including scams to look out for. Click the link for more information.
Women's Aid - COVID-19 information
Safety and support information for survivors and family, friends and community members, available in different languages.
Advice and tip sheets for parents and families, available in different languages.
Further information and contact details
If you or someone you know requires information, support or guidance in an alternative format, or for any interpreting, translation, transcription or has British Sign Language (BSL) requirements, please contact Word360 by emailing email@example.com or calling 0121 554 1981 and quoting ‘Walsall Council’ when making your request.
Deaf Support and Care Services
Deaf Support and Care Services Limited (DSCS) is a unique company that provides services to individuals who are Deaf or have a sensory loss. These can be accessed by any individual who is Deaf, hard of hearing/partially hearing, or Deafblind.
If you require any support, please call/video call or text 07391 285 489 and ask for Vicky, call 0121 609 7060, or e-mail firstname.lastname@example.org. Please quote ‘Walsall Council’ when making your request.
Walsall Society for the Blind
Walsall Society for the Blind is available to provide expert support, advice and information to those affected by sight loss. Please contact the Centre on 01922 627683 or email@example.com
As well as accessing NHS 111 by phone or online, if you have difficulties communicating or hearing, you can call 18001 111 on a textphone or use the NHS 111 BSL interpreter service via nhs.uk/111
Who do I contact for any other enquiries?
For any other enquiry regarding information in accessible formats, please contact firstname.lastname@example.org (this email address is monitored during office hours only).