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COVID-19 information in community languages and alternative formats

Page updated: 01/04/2022

Walsall for All has sourced COVID-19 information in community languages and alternative formats. You will be able to access resources by clicking on the blue buttons that you see on the page.

Click below to quick-access resources on the following topics:

Guidance and resources may change at any time. For the latest information on COVID-19, please go to

COVID-19 Update

The Government has announced their COVID-19 response ‘Living with COVID-19' strategy. This includes changes to self-isolation and testing.

For details on how to stay safe, please visit the GOV.UK website.

COVID-19 Vaccination

NHS England (Midlands) - Booster Vaccination Videos

Videos have been created in a range of languages for use to promote the booster vaccine and inform the public of the benefits in their own language.

Government resources

Translated and accessible information is available on the following subjects below via the GOV.UK website.

BSL and Easy Read resources on the COVID-19 vaccination can be found by clicking below.

Vaccine information in community languages

NHS England and NHS Improvement London have published a series of videos, featuring NHS doctors, nurses and other frontline staff, in community languages explaining how the vaccine is given, and providing clear evidence that the vaccines work and are safe.

What to do after the vaccine

Videos in community languages by NHS England and NHS Improvement on why everyone should continue to follow COVID-19 rules even after having the vaccine.

COVID-19: vaccine information for people without an NHS number

This is a guidance letter to help those without an NHS number to get a coronavirus (COVID-19) vaccine and register with a GP. This is available in a variety of languages.

Multilingual videos are available on how to register with a GP and book a vaccine via the Doctors of the World website.

Government guidance

The following resources below have been published by the UK Government.

What the NHS COVID Pass letter tells you

Information about the NHS COVID Pass is available in different languages, Easy Read, Braille, audio and BSL.

Domestic abuse: get help during the coronavirus (COVID-19) outbreak

Guidance about how to get help if you or someone you know is a victim of domestic abuse. Available in multiple languages.

COVID-19: migrant health guide

Advice and guidance for healthcare practitioners on the health needs of migrant patients.

Support for the bereaved

Information to help bereaved families, friends or next of kin make important decisions.

Other resources

Doctors of the World UK are really pleased to be able to share updated Coronavirus (COVID-19) advice for patients in over 60 languages, produced in partnership with the British Red Cross, Migrant Help and Clear Voice. The guidance is based on the government’s updated advice and health information. There is also video and audio guidance available in different languages.

SignHealth is committed to making sure coronavirus information is available in British Sign Language. They post updates on a daily basis, including government announcements. They also have a variety of BSL translated resources on COVID-19.

Women's Aid - COVID-19 information

Safety and support information for survivors and family, friends and community members, available in different languages.


Easy read guides on various topics related to COVID-19

Further information and contact details

Word 360

If you or someone you know requires information, support or guidance in an alternative format, or for any interpreting, translation, transcription or has British Sign Language (BSL) requirements, please contact Word360 by emailing or calling 0121 554 1981 and quoting ‘Walsall Council’ when making your request.

Deaf Support and Care Services

Deaf Support and Care Services Limited (DSCS) is a unique company that provides services to individuals who are Deaf or have a sensory loss. These can be accessed by any individual who is Deaf, hard of hearing/partially hearing, or Deafblind.

If you require any support, please call/video call or text 07391 285 489 and ask for Vicky, call 0121 609 7060, or e-mail Please quote ‘Walsall Council’ when making your request.

Walsall Society for the Blind

Walsall Society for the Blind is available to provide expert support, advice and information to those affected by sight loss. Please contact the Centre on 01922 627683 or

NHS 111

As well as accessing NHS 111 by phone or online, if you have difficulties communicating or hearing, you can call 18001 111 on a textphone or use the NHS 111 BSL interpreter service via

Who do I contact for any other enquiries?

For any other enquiry regarding information in accessible formats, please contact (this email address is monitored during office hours only).


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