Translated guidance and accessible formats on COVID-19

Page updated: 16/10/2020

Walsall for All has sourced translated guidance and accessible formats on information related to Coronavirus (COVID-19). All links (with the exception of new shielding guidance and Test and Trace posters) are externally sourced and highlighted in blue.

On this page, you will find links and resources to:

• Hands, Face, Space.

• Test and Trace

• Face coverings

• GOV.UK guidance (including Domestic Abuse, households with possible coronavirus infection, shielding and bereavement)

• Symptoms

• Stay Alert

• Accessing local health services

• Other translated guidance on COVID-19

Guidance and resources may change at any time. For the latest information on Coronavirus, please go to https://www.gov.uk/coronavirus

Hands. Face. Space

Rule of Six

Translations available: Arabic, Bengali, Gujarati, Polish, Punjabi India, Punjabi Pakistan, Polish, Slovak, Somali and Urdu.

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Source: https://coronavirusresources.phe.gov.uk/Hands-Face-Space-/resources/Translations/

Accessible formats

BSL versions of Hands, Face, Space

Source: https://coronavirusresources.phe.gov.uk/Hands-Face-Space-/resources/alternative-resources/

---

Test and Trace App

NHS has created resources in different languages explaining how the new NHS COVID-19 app works.

Click the links below to view translated information:

Arabic website

Bengali website

Chinese website

Gujarati website

Polish website

Punjabi website

Romanian website

Somali website

Turkish website

Urdu website

Welsh website

Video explainers:

Arabic | Bengali | Chinese | Gujarati | Polish | Punjabi | Romanian | Turkish | Urdu | Welsh

Further translated resources are available here: https://covid19.nhs.uk/information-and-resources-translated.html

For resources in English: https://covid19.nhs.uk/information-and-resources.html

Accessible formats

Large Text versions

Large text English - 101 Explainer video

.

Download • 92KB

Large text English - QR Explainer video

Download • 69KB

Easy Read versions

Easy read of the Introducing the NHS COV

.

Download • 660KB

Easy read of the QR video script

.pdf

Download PDF • 649KB

NHS Test And Trace App Privacy Notice Ea

.

Download • 920KB

Large Text (Welsh)

Large text Welsh- 101 Explainer video

.pd

Download PD • 88KB

Large text Welsh- QR Explainer video

.pdf

Download PDF • 126KB

---

Stay Alert to Stay Safe

Public Health England have created posters in different languages on the below themes.

Handwashing

English

Bengali

Hindi

Indian-Punjabi

Pakistan-Punjabi

Polish

Slovak

Somali

Urdu

Limiting contact

English

Bengali

Hindi

Indian-Punjabi

Pakistan-Punjabi

Polish

Slovak

Somali

Urdu

Safe distance

English

Bengali

Hindi

Indian-Punjabi

Pakistan-Punjabi

Polish

Slovak

Somali

Urdu

Self-isolate

English

Arabic

Bengali

Chinese

Gujarati

Hindi

Indian-Punjabi

Pakistan-Punjabi

Polish

Slovak

Somali

Urdu

Work from home

English

Bengali

Hindi

Indian-Punjabi

Pakistan-Punjabi

Polish

Slovak

Somali

Urdu

Shop Face Coverings

Arabic

Bengali

Chinese

Gujarati

Hindi

Indian-Punjabi

Pakistan-Punjabi

Polish

Slovak

Somali

Urdu

More translations can be found at: https://coronavirusresources.phe.gov.uk/stay-alert-to-stay-safe-/resources/Translations-Posters/

---

Test and Trace

Walsall for All has worked with Public Health at Walsall Council to develop translated information on Test and Trace.

These two posters are downloadable and printable in PDF format. Please allow extra time to download the translations due to its file size.

Arabic | Bengali | Chinese | English | Hindi | Italian | Kurdish | Pashto | Polish | Punjabi | Romanian | Somali | Urdu

Example of the two posters in English.

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Testing: How to do the swab test yourself

Amharic | Arabic | Chinese | Czech | French | Gujarati | Hindi | Japanese | Kurdish | Lithuanian | Pashto | Persian | Polish | Portuguese | Punjabi | Slovak | Somali | Spanish | Tamil | Tigrinya | Urdu

---

Face coverings

Credit: www.vecteezy.com

Please see below links to advice and guidance on face coverings (or face masks). You must wear a face-covering at all times on public transport, when attending a hospital as a visitor or outpatient, in shops and supermarkets and many indoor settings, such as museums, galleries and cinemas. Some are exempt from wearing a face-covering - click here for more.

A variety of translations on face coverings are available, including an Easy Read Guide by Mencap.

Big Leaf Foundation - COVID-19 illustrated advice

Illustrated guidance is available on how to wear a fabric face mask safely, adapted from WHO guidelines. Available in: English, Albanian, Arabic, Kurmanji, Pashto, Sorani, Tigrinya and Vietnamese. Click here for more.

Birmingham Health Partners - How to Safely Wear a Face Mask

Advice on wearing face masks safely. Available in over 15 languages.

Click here for more

Birmingham Public Health - Advice on Face Coverings

Translated advice on where you must wear a face-covering (such as pubic transport), who is exempt from wearing a face covering and how to wear one.

Click here for more

Mencap - Easy Read Guide on Face Coverings

Click here to access the PDF

A BSL signed video on face coverings is available on Facebook by clicking here.

---

Government guidance

The following resources below have been published by the UK Government.

COVID-19: reducing transmission - what you can do to help

Advice on how you can help reduce the transmission of coronavirus (COVID-19). Click here for more.

An easy read guide of this guidance is also available here

Translations have been temporarily removed while awaiting revision (as of 14 September).

Source: GOV.UK

---

COVID-19: guidance for managing a funeral during the coronavirus pandemic

Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu

Source: GOV.UK

---

COVID-19: guidance for the public on mental health and wellbeing

Advice and information on how to look after your mental health and wellbeing during the coronavirus (COVID-19) outbreak.

Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu

Click here for an Easy Read version

Source: GOV.UK

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COVID-19: guidance on supporting children and young people’s mental health and wellbeing

Advice for parents and carers on looking after the mental health and wellbeing of children or young people during the coronavirus (COVID-19) outbreak.

Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu

Source: GOV.UK

---

Domestic abuse: get help during the coronavirus (COVID-19) outbreak

Guidance about how to get help if you or someone you know is a victim of domestic abuse. Available in the following languages below.

Arabic | Bengali | Farsi | French | Gujarati | Hindi | Italian | Mandarin Chinese | Polish | Punjabi | Romanian | Spanish | Somali | Tamil | Urdu

Source: GOV.UK

---

COVID-19: guidance for households with possible coronavirus infection

Stay at home guidance for households with possible coronavirus (COVID-19) infection. There are two separate guidances and each one is available in various languages.

For households with possible or confirmed coronavirus (COVID-19) infection.

Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu

Click here for an Easy Read version.

For households with grandparents, parents and children living together where someone is at increased risk or has possible or confirmed coronavirus (COVID-19) infection.

Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu

Source: GOV.UK

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Guidance for contacts of people with confirmed coronavirus (COVID-19) infection who do not live with the person

This guidance is for people who have been notified by NHS Test and Trace that they are a contact of a person who has had a positive test result for coronavirus (COVID-19).

Arabic | Bengali | Chinese (Simplified) | Chinese (Traditional) | English | French | Gujarati | Polish | Portuguese | Punjabi | Urdu

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Shielding guidance

Detailed shielding guidance for those who are clinically extremely vulnerable is available here. Translations and easy-read guidance have been temporarily removed.

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Support for the bereaved

Information on what to do when someone dies during the COVID-19 pandemic.

Click below to access your preferred language.

English | Arabic | Bengali | Chinese | Chinese (Traditional) | Farsi | French | German | Gujarati | Italian | Lithuanian | Polish | Portuguese | Punjabi | Romanian | Scottish Gaelic | Tagalog | Tamil | Turkish | Urdu | Welsh

Source: https://www.gov.uk/government/publications/support-for-the-bereaved

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NHS Test and Trace (alternative formats)

British Sign Language Video

Test and Trace - Easy Read posters

2020.06

.08_EasyRead_GetTested_WebAccessi

Download 08_EASYREAD_GETTESTED_WEBACCESSI • 330KB

2020.06

.08_EasyRead_SymptomsGetTested_We

Download 08_EASYREAD_SYMPTOMSGETTESTED_WE • 412KB

2020.06

.08_EasyRead_AlertedIsolate_WebAc

Download 08_EASYREAD_ALERTEDISOLATE_WEBAC • 280KB

Test and Trace - Large Print posters

2020.06

.08_LargePrint_GetTested_WebAcces

Download 08_LARGEPRINT_GETTESTED_WEBACCES • 236KB

2020.06

.08_LargePrint_SymptomsGetTested_

Download 08_LARGEPRINT_SYMPTOMSGETTESTED_ • 233KB

2020.06

.08_LargePrint_AlertedIsolate_Web

Download 08_LARGEPRINT_ALERTEDISOLATE_WEB • 236KB

Audio version of Test and Trace - click here

Source: https://coronavirusresources.phe.gov.uk/Test-and-Trace/resources/alternativeresources/

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Stay Alert - Advice from the UK government (alternative formats)

British Sign Language video

Stay Alert - Easy Read and Large Print Posters (click the files to download)

Stay Alert Poster Easy Read 27.05.2020

.p

Download P • 324KB

Stay Alert Poster Large Print

.pdf

Download PDF • 165KB

Audio version of the Stay Home advert - click here

Source: https://coronavirusresources.phe.gov.uk/Symptoms/resources/alternative-resources-symptoms/

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Symptoms (alternative formats)

British Sign Language video

Symptoms - Easy Read and Large Print Posters (click the files to download)

Symptoms Easy Read Poster 27.05

.2020

Download 2020 • 360KB

Symptoms Large Print Poster V1 27.05

.202

Download 202 • 154KB

Symptoms Large Print Poster V2

.pdf

Download PDF • 154KB

Audio version of the Symptoms advert - click here

Source: https://coronavirusresources.phe.gov.uk/Symptoms/resources/alternative-resources-symptoms/

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Other easy read guides (from GOV.UK)

Coronavirus: How to help safely

Click here for the full guide in English

Easy-read guide

COVID-19: guidance for the public on mental health and wellbeing

Click here for the full guide in English

Easy-read guide

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Accessing local health services

Walsall CCG have released a series of videos providing translated guidance to accessing local health services during the current COVID-19 crisis.

English | Polish | Kurdish | Arabic | Romanian | Urdu | Hindi

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Doctors of the World - NHS Guidance

Doctors of the World UK are really pleased to be able to share updated Coronavirus (COVID-19) advice for patients in over 60 languages, which were produced in partnership with the British Red Cross, Migrant Help and Clear Voice. The guidance is based on the government’s updated advice and health information. There is also video and audio guidance available in different languages.

Website: www.doctorsoftheworld.org.uk/coronavirus-information

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SignHealth

SignHealth is committed to making sure coronavirus information is available in British Sign Language. They post updates on a daily basis, including government announcements. They also have a variety of BSL translated resources on COVID-19.

Click the link to access the website: https://signhealth.org.uk/resources/coronavirus/

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Other translated information

Refugee and Migrant Centre - Keeping safe when you are out

Simple guidance on what you should do when you are out to keep safe in various languages.

https://rmcentre.org.uk/keeping-safe-when-you-are-out/

COVID-19 Scam and Fraud Information by K International

Information and advice on how to protect yourself from scams and fraud, including scams to look out for. Click the link for more information.

https://k-international.com/free-translation-scams/

Women's Aid - COVID-19 information

Safety and support information for survivors and family, friends and community members, available in different languages.

https://www.womensaid.org.uk/covid-19-coronavirus-safety-and-support-resources/

COVID-19 Parenting

Advice and tip sheets for parents and families, available in different languages.

https://www.covid19parenting.com/

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Further information and contact details

Word 360

If you or someone you know requires information, support or guidance in an alternative format, or for any interpreting, translation, transcription or has British Sign Language (BSL) requirements, please contact Word360 by emailing getintouch@word360.co.uk or calling 0121 554 1981 and quoting ‘Walsall Council’ when making your request.

Deaf Support and Care Services

Deaf Support and Care Services Limited (DSCS) is a unique company that provides services to individuals who are Deaf or have a sensory loss. These can be accessed by any individual who is Deaf, hard of hearing/partially hearing, or Deafblind.

If you require any support, please call/video call or text 07391 285 489 and ask for Vicky, call 0121 609 7060, or e-mail info@dscs-ltd.com. Please quote ‘Walsall Council’ when making your request.

Walsall Society for the Blind

Walsall Society for the Blind is available to provide expert support, advice and information to those affected by sight loss. Please contact the Centre on 01922 627683 or hawleyhouse@wsftb.co.uk

NHS 111

As well as accessing NHS 111 by phone or online, if you have difficulties communicating or hearing, you can call 18001 111 on a textphone or use the NHS 111 BSL interpreter service via nhs.uk/111

Who do I contact for any other enquiries?

For any other enquiry regarding information in accessible formats, please contact equality@walsall.gov.uk (this email address is monitored during office hours only).