Translated guidance and accessible formats on COVID-19

Page updated: 08/07/2020

Walsall for All has collated resources to translated guidance and accessible formats on information related to Coronavirus (COVID-19). All links (with the exception of new shielding guidance) are externally sourced and highlighted in blue.

Guidance and resources may change at any time. For the latest information on Coronavirus, please go to

Accessing local health services

Walsall CCG have released a series of videos providing translated guidance to accessing local health services during the current COVID-19 crisis.

Polish | Kurdish | Arabic | Romanian

Important changes to shielding guidance from July 6

From 6 July 2020 advice and guidance to people who are shielding has changed.

The Department of Health & Social Care and the Ministry Housing Communities & Local Government have issued guidance in a number of different languages and formats. These can be downloaded below in PDF format.

Arabic | Bengali | Bulgarian | Chinese (Simplified) | Chinese (Traditional) | English | English (Easy Read) | English (Large Print) | French | Guajarati | Polish | Portuguese | Punjabi | Urdu

Further information can be found here

Doctors of the World - NHS Guidance

Doctors of the World UK are really pleased to be able to share updated Coronavirus (COVID-19) advice for patients in over 60 languages, which were produced in partnership with the British Red Cross, Migrant Help and Clear Voice. The guidance is based on the government’s updated advice and health information. There is also video and audio guidance available in different languages.


Government advice

The UK Government has published translated and accessible guidance on the following below. The links have been sourced from the GOV.UK website and Public Health England.

Support for the bereaved

Information on what to do when someone dies during the COVID-19 pandemic.

Click below to access your preferred language.

English | Arabic | Bengali | Chinese | Chinese (Traditional) | Farsi | French | German | Gujarati | Italian | Lithuanian | Polish | Portuguese | Punjabi | Romanian | Scottish Gaelic | Tagalog | Tamil | Turkish | Urdu | Welsh


NHS Test and Trace

British Sign Language Video

Test and Trace - Easy Read posters




Test and Trace - Large Print posters




Audio version of Test and Trace - click here


Stay Alert - Advice from the UK government

British Sign Language video

Stay Alert - Easy Read and Large Print Posters (click the files to download)

Stay Alert Poster Easy Read 27.05.2020p

Stay Alert Poster Large Printpdf

Audio version of the Stay Home advert - click here



British Sign Language video

Symptoms - Easy Read and Large Print Posters (click the files to download)

Symptoms Easy Read Poster 27.052020

Symptoms Large Print Poster V1 27.05202

Symptoms Large Print Poster V2pdf

Audio version of the Symptoms advert - click here


Coronavirus: How to help safely

Click here for the full guide in English

Easy-read guide


SignHealth is committed to making sure coronavirus information is available in British Sign Language. They post updates on a daily basis, including government announcements. They also have a variety of BSL translated resources on COVID-19.

Click the link to access the website:

Other translated information

Big Leaf Foundation - COVID-19 illustrated advice

Written translations of NHS and WHO advice surrounding COVID-19 in several languages spoken by young people from the foundation.

Birmingham Health Partners - How to Safely Wear a Face Mask

Advice on wearing face masks in different languages and poster format.

COVID-19 Scam and Fraud Information by K International

Information and advice on how to protect yourself from scams and fraud, including scams to look out for. Click the link for more information.

Women's Aid - COVID-19 information

Safety and support information for survivors and family, friends and community members, available in different languages.

COVID-19 Parenting

Advice and tip sheets for parents and families, available in different languages.

Further information and contact details

Word 360

If you or someone you know requires information, support or guidance in an alternative format, or for any interpreting, translation, transcription or has British Sign Language (BSL) requirements, please contact Word360 by emailing or calling 0121 554 1981 and quoting ‘Walsall Council’ when making your request.

Deaf Support and Care Services

Deaf Support and Care Services Limited (DSCS) is a unique company that provides services to individuals who are Deaf or have a sensory loss. These can be accessed by any individual who is Deaf, hard of hearing/partially hearing, or Deafblind.

If you require any support, please call/video call or text 07391 285 489 and ask for Vicky, call 0121 609 7060, or e-mail Please quote ‘Walsall Council’ when making your request.

Walsall Society for the Blind

Walsall Society for the Blind is available to provide expert support, advice and information to those affected by sight loss. Please contact the Centre on 01922 627683 or

NHS 111

As well as accessing NHS 111 by phone or online, if you have difficulties communicating or hearing, you can call 18001 111 on a textphone or use the NHS 111 BSL interpreter service via

Who do I contact for any other enquiries?

For any other enquiry regarding information in accessible formats, please contact (this email address is monitored during office hours only).

Our Partners

01922 655 797

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